Comparing ERP options?

How to compare ERP options in the UAE

Use this list on any vendor, ours included. We show where Zeyto stands today, including what is not built yet, and leave the other column to you.

A checklist for any ERP7 built, 2 partly, 3 not yet
  • Built
  • Partly
  • Not yet
  • Ask any vendor

The buyer checklist

What to check before you sign

Twelve things a UAE business should have in writing. Our answer is in the middle column; the question to put to any vendor is on the right.

What to check before you sign
What to checkZeyto todayAsk any vendor, ours included
Where your data lives, and working offlineBuilt
Zeyto runs on your own Windows PC, server or private cloud with its own database, and keeps working when the internet is down. Our cloud services hold your licence record and portal account, and backup copies only if you switch that on.
Where is our data stored, and what can staff still do when the internet drops? Ask for a demonstration with the network unplugged.
UAE VAT invoices and returnsBuilt
FTA VAT invoices and returns are listed on every plan, and the VAT 201 worksheet is described box by box on the UAE VAT page.
Ask them to issue a tax invoice and produce a VAT return from sample data of your own, and to say how they handle a change in the rules.
UAE e-invoicingNot yet
Not yet. Zeyto handles UAE VAT today: tax invoices, credit notes and VAT reports. UAE e-invoicing runs through an Accredited Service Provider under Ministry of Finance rules. Zeyto's connection to a provider is not released, so we do not claim e-invoicing readiness. Our UAE e-invoicing page explains where things stand and links to the Ministry of Finance timetable.
Others may say they are ready. Ask for the name of their accredited provider, a live reference customer sending real invoices through it, what it costs and who is responsible if it fails.
Pricing: per user, per module or per planBuilt
Zeyto sells plans. Each plan sets the number of named users and branches, and the ERP licence is flat with no per-transaction or per-invoice fees. Current plans and prices are on the pricing page.
Ask for the total over three years, in writing, for your users, branches and modules: what is charged per user, per module, per extra company, per transaction, for upgrades and for support.
Who owns the data, and how you export itBuilt
The database is standard PostgreSQL on your own machine, and the product exports to CSV, Excel and PDF throughout.
If we stop paying, what can we still open? Ask which format a full export comes in, who runs it, how long it takes and whether it costs extra.
Backups and restoreBuilt
You can take a backup on demand and choose where scheduled backups land. Scheduled encrypted backups are listed on the Professional plan. Cloud backup is optional, and the copy is encrypted on your server before it is sent, with the passphrase held by you.
Where do backups go, who holds the key, and when did anyone last restore one? Ask them to restore a backup in front of you.
Support hours and response, in writingNot yet
We do not publish fixed support hours yet, and the response times on the support page are targets and not promises. Service levels for larger deployments are agreed in writing with each customer. Zeyto does not publish a standard SLA.
Ask for support days and hours, the response target for a system-down problem and the escalation route, all in the contract and not only in the sales deck.
Moving your existing records inPartly
The Import Center for Excel and CSV is listed from the Business plan. A migration tool moves books from Emeron today, and other systems are to follow. Data migration for larger deployments is scoped by arrangement.
Who moves our opening balances, stock and open invoices, how is the result checked against our old trial balance, and what does it cost? Ask for it on sample data first.
Arabic screens and printed documentsPartly
Product pages describe Arabic and English screens, right-to-left layout and printed tax invoices. We have not published a review of the Arabic wording on every screen, so test your own documents in the demo.
Ask to see your own invoice, statement and report printed in Arabic, and the same screen in right-to-left, before you decide.
Arabic website, help and trainingNot yet
This website is in English only. We have not published Arabic help or training material yet.
Ask whether manuals, help and support are available in Arabic, and whether your staff can get support in Arabic.
POS, stock and branches in one systemBuilt
Sales, purchase and inventory and POS with thermal printing are in Starter. Batch, expiry and serial tracking are in Business. Branch consolidation and sync is in Professional.
Is the till part of the same system and the same stock, or a separate product with its own subscription? Does the till keep selling when the internet drops?
Trying it before you payBuilt
The 14-day free trial installs on your own Windows PC with no card, and the key arrives by email. The live demo needs no install.
Can we try the real product on our own sample data, for how long, and what is left out of the trial?

Built means it is in the product today and described on the page linked in that row; a note says when only some plans list it. Partly means some of it is there. Not yet means we do not offer it today. We make no claims about any other product: the last column is a question for you to put to any vendor, ours included.

Questions to ask any vendor

Put these to every vendor

Write the answers down. An answer that is not in writing is a hope, not a promise.

Eight questions that sort vendors fast

  1. Will you show the product running on my own sample data, and not a slide deck?
  2. What is the total over three years for my users, branches and modules, in writing?
  3. Where does my data live, and what happens to daily work when the internet is down?
  4. If I leave, what do I get, in which format, and who exports it?
  5. Is your e-invoicing live today? Name the accredited provider and a reference customer sending real invoices.
  6. What are your support days, hours and response targets, in the contract?
  7. Who moves my existing records, how is the result checked, and what does it cost?
  8. What happens at renewal: can the price change, and what stays usable if I do not renew?

See the full list of questions to ask any vendor

Questions

Common questions

Why does this page not name other products?
We would rather give you questions that work on any vendor than make claims about products we do not control. Every row has a question you can put to any vendor, including us.
Where does Zeyto stand on UAE e-invoicing?
Not yet. Zeyto handles UAE VAT today: tax invoices, credit notes and VAT reports. UAE e-invoicing runs through an Accredited Service Provider under Ministry of Finance rules. Zeyto's connection to a provider is not released, so we do not claim e-invoicing readiness. Our UAE e-invoicing page explains where things stand and links to the Ministry of Finance timetable.
Is Zeyto the cheapest option?
We do not claim that. Zeyto is a licence for software that runs on your own PC or server, with POS, stock, VAT and accounting in one product. Compare what each option includes over three years, using the pricing page and the questions on this page.
Can I try Zeyto before I decide?
Yes. Open the live demo with no install, or start the 14-day free trial on your own Windows PC with no card. If you want us to walk through your own case, book a demo.
What do Built, Partly and Not yet mean?
Built means it is in the product today and described on the page linked in that row; a note says when only some plans list it. Partly means some of it is there. Not yet means we do not offer it today. We make no claims about any other product: the last column is a question for you to put to any vendor, ours included.

See it on your own case.

Open the live demo with no install, start the 14-day free trial, look at the plans, or book a walk-through with our team.