Home / Terms of Service
Legal · Emeron Infospace FZE

Terms of Service

Fair, plain-English terms that govern your use of Zeyto and our sites. By installing the software or signing up on the portal you agree to these terms with Emeron Infospace FZE.

Last updated29 August 2026
JurisdictionUnited Arab Emirates
LanguageEnglish (governing)

1. Definitions

  • "We", "us", "Emeron" means Emeron Infospace FZE.
  • "You", "Customer" means the individual or organisation that installed the software or created a portal account.
  • "Product" means Zeyto — the Edge service, desktop shell, POS terminal, mobile companion, portal, relay and every add-on we ship as part of it.
  • "Licence" means the signed .zlic entitlement file we issue that shapes what the Product can do.

2. Licence to use

Subject to your paid subscription (or a valid trial), we grant you a non-exclusive, non-transferable, revocable licence to install and run the Product on the devices covered by your signed licence, for your own business operations, during the term of your subscription.

3. Ownership

  • The Product, its source code, brand, designs and documentation are owned by us and our licensors.
  • YOUR business data — every invoice, ledger row, POS sale, price, salary and customer record — is and remains yours. We do not claim ownership. We do not scrape it. We do not train models on it. It stays on your PC.
  • Feedback you send us is licensed to us to use, without obligation to compensate you.

4. Acceptable use

  • Do not attempt to bypass licence enforcement, reverse-engineer, or resell the Product outside of an approved partner programme.
  • Do not use the portal, relay or any of our services to distribute malware, run illegal operations, or harass others.
  • Do not attempt to overload the relay or licence servers. Reasonable throttling applies.
  • One binary plus one licence = one customer instance. Sharing licences across unrelated entities is a breach.

5. Subscriptions, fees, refunds

  • Fees, licence tiers and add-on packs are listed on our pricing page or in your quote.
  • You may cancel renewal at any time from the portal. Your current term runs to its end.
  • We do not offer partial-term refunds after a term begins, except where UAE consumer law requires. If we cause a material outage, we credit you pro-rata.
  • The 14-day trial requires no payment and does not auto-convert.

6. The offline-first promise

The Product is designed so that invoicing, POS, stock, VAT return, printing and backup work with ZERO internet, indefinitely. Losing your internet connection, or losing our licence server, is never a valid reason for "the shop cannot bill". If it is, that is a bug and we will fix it as a priority incident.

7. Data & privacy

See our Privacy Policy at /privacy. In summary: your business data never leaves your PC. Commerce data (name, email, licence, order, ticket) is what we hold. Encrypted cloud backups are stored ciphertext-only and are useless without your key.

8. Uptime & support

  • The Product runs on YOUR PC — its uptime is under your control.
  • We target 99.5% monthly uptime for the licence and relay services; the Edge is designed to survive extended outages.
  • Standard support is via portal ticket during UAE business hours. Priority and 24×7 support are available in higher tiers or with a partner SLA.

9. Warranties

We provide the Product with reasonable skill and care. Beyond the guarantees in these terms and mandatory UAE law, the Product is provided "as is" and we disclaim any implied warranties (merchantability, fitness for a particular purpose, non-infringement) to the maximum extent permitted.

10. Liability

Neither party is liable for indirect, incidental, consequential, special or exemplary damages, or for lost profits. Our total liability for any claim is capped at the fees you paid us in the 12 months before the claim arose. Nothing here excludes liability that cannot be lawfully excluded (fraud, wilful misconduct, or as prohibited by UAE law).

11. Termination

  • You may terminate at any time by not renewing.
  • We may suspend or terminate for material breach after 14 days of notice you have not cured, or immediately for illegal use or non-payment.
  • On termination: your Edge data remains yours; we stop issuing new licences; the relay and portal access ends after the paid term.

12. Governing law

These terms are governed by the laws of the United Arab Emirates. The exclusive courts are those of the applicable UAE emirate where Emeron Infospace FZE is registered, without prejudice to your mandatory local rights.

13. Changes

We may update these terms as the Product evolves. Material changes are announced in-portal and by email at least 30 days before they take effect. Continued use after that date means you accept the update.

14. Contact

Legal notices: support@zeyto.app. Postal: Emeron Infospace FZE, United Arab Emirates.

Related: Privacy Policy · Terms of Service · Contact