Phone and Device Repair Job Ticket

Phone and Device Repair Job Ticket is an offline app (one HTML file in a zip) for a small repair shop. At the counter you record the device, what was left with it, and the condition of the screen, back, frame, buttons, port and camera. The customer signs two copies. After that the ticket moves along a board, the quote is approved before work starts, and the shop cannot hand the device back until the balance is paid.

The problem it removes: Devices are mixed up, customers phone to ask for status, repairs start before the quote is agreed, finished devices sit on the shelf for weeks, and when a customer says the screen was not scratched before, nobody has a signed record. This app gives every device a ticket number, a signed condition record and a board.

What is inside:

• Intake form with device, serial or IMEI, accessories left, fault in the customer words and a six point condition check; the screen, back and frame must be set before the ticket saves
• Printed intake sheet in two copies (customer copy and shop copy), with your own terms wording and signature lines
• Status board: Received, Diagnosing, Waiting approval, Waiting parts, Repairing, Ready, Collected, with one tap buttons
• Quote as parts and labour lines, a rule that stops work starting before the customer approves, and a rule that stops handover with a balance due
• Today page: due today, late, waiting for approval and ready but not collected, with a WhatsApp message ready for each customer
• Printed repair receipt with deposit, balance and what was paid on collection
• Example data you can load in one click, a Start here guide and an Honest limits panel
• JSON backup and restore, CSV export, and CSV import with a check of every row before anything is added

Who it is for: owners and counter staff of small phone, tablet, laptop and console repair shops who write devices into a notebook or chat and want a signed condition record and a clear board without buying shop software.

What it is NOT: It does not hold parts stock or work out the cost of parts against the price. It does not store passcodes, ID copies or customer files: it only records whether a passcode was handed over. It does not send messages by itself, takes no card payments, and the terms printed on the form are sample wording that you replace with your own. It is not legal, tax or accounting advice, it is not connected to any government system, bank or messaging service, and it does not file or send anything by itself. UAE e-invoicing is not part of it.

Your data stays on this device in your browser. Back it up with Export; clearing browser data loses it otherwise.

Verified by us: scripted tests in Chromium (102 checks through the real screens: adding, editing and deleting records in every table, required-field messages, backup then clear then restore, CSV export then import, keyboard order, print layouts rendered to PDF, no horizontal scrolling at 375 and 1280 pixels, no network requests) and an independent recalculation by a separately written Python evaluator of 1156 calculated values (25 randomised rows plus the example data) with 0 mismatches. Not tested: Safari and Firefox beyond what is stated here, and no real printer was used (print layouts were checked as PDF).