Delivery, inspection and the goods receipt

A delivery is scheduled against a submitted order. It moves through scheduled, dispatched, arrived, unloading, awaiting inspection, inspected and closed. It can be cancelled before arrival, or rejected at the gate after it arrives. Goods are received into stock at the quantity the inspection accepted.

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Delivery and Inspection: from the gate to the goods receipt.

At the gate you count the goods. The inspection then records, per line, the quantity that passes, the quantity accepted with a deviation (conditional), the quantity rejected and the quantity held. The four must add up to the counted quantity. A conditional acceptance needs the deviation written down. A rejection needs a reason.

• A critical check that fails means the goods cannot be passed or accepted conditionally. Reject or hold them.
• If the item needs a test certificate, it must be attached before the goods pass.
• If the item needs an approved sample, the submittal must be approved first.
• A rejection or an accepted deviation creates a non-conformance report automatically.

When the inspection is decided, the goods receipt takes only the accepted quantity. The system refuses a receipt for more than was accepted. Goods on hold wait in custody and are not stock; they are later resolved as pass or reject. Rejected goods go back to the supplier on a return.

The three-way view

The three-way view per order line shows the quantity ordered, delivered and counted, accepted, rejected, held and billed, and the quantity still billable, which is accepted less billed. A claim on the supplier (short supply, re-delivery, rework) is credited to the account where the cost was booked once the supplier issues a credit note.