End-user training
You will be able to: Build a role-based training plan with hours and materials; Use Zeyto's in-product help, search and training database; Confirm competence before go-live.
- Read not done yet
- Self-check: not taken not done yet
- Lesson complete not done yet
People who were not trained will use the system badly or not at all. Training is not the last week of the project. It is planned from the blueprint and delivered after UAT, close enough to go-live that people remember it.
A training plan by role
| Role | People | Content | Hours each | Person-hours |
|---|---|---|---|---|
| Sales | 4 | Customers, quotation, order, delivery, invoice, receipt, returns, statements | 6 | 24 |
| Storekeepers | 2 | Items, GRN, transfers, adjustments, stock reports | 4 | 8 |
| Cashiers | 3 | POS sale, payments, returns, shift and day close | 4 | 12 |
| Accountant | 1 | Vouchers, journals, bank, PDC, VAT, reports, period control | 12 | 12 |
| Owner | 1 | Dashboard, key reports, approvals, daily report | 2 | 2 |
| Administrator | 1 | Users, roles, backup and restore, licence, support | 6 | 6 |
Total: 24 + 8 + 12 + 12 + 2 + 6 = 64 person-hours. Delivered as group sessions per role, this is about 34 consultant hours, close to the four training days in the sizing example. Sessions are best at two to three hours at a time, with practice on real examples.
Materials you can rely on
- In-product help. Press F1 or the ? button on a screen for a help page. It covers every route and report and is written in English only.
- Ctrl+K search to open any screen by name, and the keyboard shortcuts page for fast entry.
- Quick reference cards: one page per role with the five tasks they do daily, using the client's own screens and codes.
- A training database. Settings, Data Mode (Live/Demo) creates a separate Demo database with sample data. After you switch, Zeyto Edge must restart. A banner marks every screen DEMO / TRAINING MODE, and the live books are untouched. Switch back and restart for live work.
Prove competence
Give each role a one-page checklist of tasks. The trainer observes each person perform each task unaided and signs it. Attendance alone does not show learning. Record gaps and plan a second short session.
Practise in the demo
- Write a training plan for a business you know: roles, content, hours and materials.
- In the demo press F1 on a screen and read the help page. Use Ctrl+K to open another screen by name.
- Open https://demo.zeyto.app/demo-app/ and sign in with the demo login. This is a public demo with sample data, so nothing you do there affects a real business.
Public demo company, sign in as admin / demoAdmin123. Data refreshes nightly.
- Train by role, close to go-live, with real examples.
- Use in-product help, Ctrl+K and a training database; help is English only.
- Check competence with a signed task checklist, not just attendance.
Check yourself
5 questions on this lesson. Not timed, not the exam, and you can try again. Score 60% or more, and read the lesson, to complete it.