Module 32 · Core · 7 min read

Vehicle and owner records

You will be able to: List the fields of a vehicle record and the three customer types; Explain the name-or-mobile rule and the duplicate protection; Describe what the car file keeps for every vehicle.

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Garages think in cars, not only in customers. A car outlives its owner, a customer may bring many cars, and a fleet may bring hundreds. Zeyto Garage Pro keeps a vehicle record and an owner record, and links them. Most of the time you never open either screen, because the check-in form creates them for you, but you should know what each one holds.

The vehicle

  • Plate: stored as emirate, code and number, and shown as one plate, for example DXB K 55123.
  • VIN or chassis number, make, model, year, colour, engine number, variant and body type.
  • The current owner, and whether the car is active. An inactive car stays in history but is left out of searches unless you ask.
  • Odometer readings: each check-in or release can add a reading, and the last one is shown next time.
  • Next service due, by date or by reading, which feeds the Reminders list.

Only the plate, or the VIN when there is no plate, is ever required. Everything else can be filled in later from the vehicle page.

The customer

A customer needs a name or a mobile number, either one. A mobile needs at least five digits. A customer made from a number alone is stored with the number as its name, and lists show the plain words Name missing until someone types a real name. A TRN with other than 15 digits gives a soft note but still saves.

TypeHow they usually payNotes
IndividualAt hand-overA private person; pays when the job is invoiced
CompanyOn accountStarts with the company's default credit terms
FleetOn accountCan have its own price list and a flat fleet discount; gets a monthly statement

The company default terms start at a credit limit of 5,000.00 and 30 credit days, with no grace days, and a customer can have his own limit and days instead.

Duplicates and ownership

Before anything is created, the form checks whether a customer with that mobile or a car with that plate or VIN already exists, and uses it instead of making a second one. If a found car belongs to someone else, the screen says Registered to that person. It never changes the owner silently; making the new person the owner is a separate, explicit choice.

One mobile, one customerHassan types the mobile 0501234567 for a walk-in. The system finds Sultan Trading, a Fleet customer with credit terms of 30 days and a 5,000.00 limit, already has that mobile. The form uses Sultan Trading and lists its cars as one-tap chips. Hassan taps the white Hilux, and the check-in shows the last visit date, the last odometer and any balance still owed.
TipThe car file opens from the plate and shows the whole history of that car: visits, invoices and payments, parts, services and labour. Expiring papers such as the Mulkiya or insurance can be recorded with an expiry date so the bell warns you before they lapse.

Try it in the demo

  1. Open the Garage demo at https://garage.zeyto.app and open Vehicles.
  2. Open one vehicle and read its fields, its owner and its history.
  3. Open Customers and compare an Individual with a Fleet customer: look at the type, the credit terms and the cars.
Open the live demo

Public demo company, sign in as admin / demoAdmin123. Data refreshes nightly.

Key takeaways
  • A car needs only a plate or a VIN; a customer needs a name or a mobile.
  • Individual, Company and Fleet are the three customer types.
  • The system reuses an existing customer or car instead of creating a duplicate.
  • Changing a car's owner is always an explicit choice.

Check yourself

5 questions on this lesson. Not timed, not the exam, and you can try again. Score 60% or more, and read the lesson, to complete it.

1. What is the minimum identity a vehicle needs to be saved on check-in?

2. A customer can be saved with only a mobile number and no name.

3. You type a mobile that already belongs to a customer. What does the check-in do?

4. When a found car belongs to another person, the system automatically changes the owner to the customer you typed.

5. What are the company default credit terms for a new Company or Fleet customer?

Practice questions for this module · Printable study sheet