Answered 0 of 26. Practice questions are not the exam.
1. What is the minimum identity a vehicle needs to be saved on check-in?
2. A customer can be saved with only a mobile number and no name.
3. A customer type that normally gets credit terms, its own price list and a monthly statement is:
4. You type a mobile that already belongs to a customer. What does the check-in do?
5. When a found car belongs to another person, the system automatically changes the owner to the customer you typed.
6. What are the company default credit terms for a new Company or Fleet customer?
7. How many forms or wizard pages does a check-in take?
8. In the check-in car grid, which boxes come first?
9. Which of these appear as tabs on the check-in form?
Select all that apply.
10. What does choosing Insurance claim as Who pays add to the check-in?
11. What is the correct order on the Work tab before the customer can approve?
12. There is a limit on how many extra quotes or additional work vouchers a job may have.
13. What does an additional work voucher require that a plain quote does not?
14. The original estimate is 462.00 and an approved extra quote is 2 discs at 150.00 plus 5% VAT. What is the running total?
15. What happens to a cancelled line?
16. A job card accepts a document-level discount like an invoice does.
17. With the recommended policy, a customer approves a 462.00 estimate by phone. What proof is required?
18. What does the Strict preset demand on WhatsApp?
19. Which are true about an approval link?
Select all that apply.
20. What does an amount of 0 in the approval proof policy mean?
21. In the Finish work sheet, which choices can an open line receive?
22. Why can a technician not be allocated or clocked on a job at Non Approved?
23. What happens to the Advance step once a live invoice exists on the job?
24. An advance of 200.00 includes VAT at 5%. How much VAT is inside it?
25. A job already has a live invoice and the customer wants to undo it. What is the right way?
26. A manager can reopen a locked job, but must give a written reason that is kept in the job history.