Job cards, technicians and the clock

The Job Center is the shop's control room. It shows status tiles with counts, a board with a column for every stage, and a list. Approved Hold and Cancelled are shown as pills beside the tiles. Each card shows the plate, bay and technicians, and cars that have passed their promised time stand out as late.

The job card tabs

A job card has these tabs in order: Check-in, Work, Parts, Technicians, Checklists, Invoice, Photos & notes and History. An Insurance tab appears on an insured job. The job opens on the tab of its current stage, and each tab carries a count such as lines, parts or balance.

Work order and technician allocation

1. On the Technicians tab press Allocate technician.
2. Tick the lines, or choose lines and hours, then tick who works on them. Planned hours are optional and must be more than 0 and at most 999.
3. Press Allocate. Untick a person to take him off.
4. Print the job sheet for the floor. It shows the work without prices, and a detailed sheet lists parts as issued.

Allocation is possible only once the customer has approved work. On the technician's tablet, My work shows large cards with a timer. He clocks in on the whole job or on one line, and when he clocks out the system asks whether the line is finished.

Finishing the work

When the technician or foreman presses Work finished, the Finish work sheet shows how many lines are not done. Each open line gets a choice: Done, Not needed or Next visit. The button stays dimmed until every open line has a choice. Not needed and Next visit do not change the bill, and the advisor is told which lines they are. A job with no approved billable work can be closed as Nothing to bill, and the history records it.