Residents' Common Area Reports and Suggestions Board

Residents' Common Area Reports and Suggestions Board is an offline app (one HTML file in a zip) for the manager, secretary or security desk of a residential building. Each report from a resident (a complaint, a safety concern or a suggestion) is logged once with its place, category and priority. You move it along a board from New to Resolved, add dated progress notes, link repeat reports to the first one and message the resident. The app shows what is slow against your own target days and what has had no update for a while.

The problem it removes: Residents' reports about the lift, the lobby or the pool are lost in chat groups, the same leak is reported five times as five problems, and nobody can say how old a report is or whether the resident was ever answered. This app gives every report a number and an age, links the repeats, and lists the ones that are slow or silent.

What is inside:

• Report entry with number, date, kind (Complaint, Suggestion, Safety concern), category, location, resident and unit
• Priority with target days you set yourself, and a days over target figure for every open report
• Status board: New, Acknowledged, In progress, Waiting on supplier, Resolved, Closed without action
• Repeat reports tied together by an issue label, and a count of how many residents raised the same thing or back a suggestion
• Dated progress notes with a tick when the resident was told, and a list of open reports with no update lately
• WhatsApp replies written for you, a printable report sheet for the management company, and a summary list for the committee
• Example data you can load in one click, a Start here guide and an Honest limits panel
• JSON backup and restore, CSV export, and CSV import with a check of every row before anything is added

Who it is for: building managers, committee secretaries, concierge and security desks of apartment towers and communities who receive resident reports by phone, chat and in person.

What it is NOT: It does not receive reports by itself, there is no resident login or app, and it does not send messages by itself (it opens WhatsApp with the message ready). It does not track repair costs or supplier jobs, and the target days are only your own goals. Do not use it for reports about a named person's private conduct. It is not legal, tax or accounting advice, it is not connected to any government system, bank or messaging service, and it does not file or send anything by itself. UAE e-invoicing is not part of it.

Your data stays on this device in your browser. Back it up with Export; clearing browser data loses it otherwise.

Verified by us: scripted tests in Chromium (114 checks through the real screens: adding, editing and deleting records in every table, required-field messages, backup then clear then restore, CSV export then import, keyboard order, print layouts rendered to PDF, no horizontal scrolling at 375 and 1280 pixels, no network requests) and an independent recalculation by a separately written Python evaluator of 833 calculated values (25 randomised rows plus the example data) with 0 mismatches. Safari engine (WebKit): smoke test passed; Firefox: could not be launched. Not tested: Firefox beyond what is stated here, and no real printer was used (print layouts were checked as PDF).