Module 12 · Specialist · 9 min read

Sending the day and closing it

You will be able to: Send documents and read the status of each; Handle refused documents; Close the day and read the cash difference.

  • Read not done yet
  • Self-check: not taken not done yet
  • Lesson complete not done yet

When a connection returns, press Send now. It also happens by itself. Zeyto sends every document that has not been sent yet, in the order you made them, and refreshes your prices and stock. The button is greyed out when there is nothing to send or you are offline.

The Field Sales screen after a sale was completed, with the Online badge and a count of documents not sent yet next to the Send now button.

A completed sale waits on the device until it is sent.

A completed sale waits on the device until it is sent.

The office system records every document exactly once, even if the connection drops halfway: each command carries its own identity, so sending it twice books it once. Documents sent late keep the date of the sale.

Refused documents

If the office refuses one, you see the reason under Today. The most common cause is a date in a closed accounting period. The paper copy still goes to the office, and the number you printed is kept for it. A refused document is not in the books yet. It appears in the back office as a draft carrying the printed number, so the copy the customer holds still matches.

  • Sent: recorded in the books.
  • Refused: not in the books; the office can correct and post it.
  • Pending: still on the device waiting for a connection.

Closing the day

  1. Make sure everything has been sent. The top bar says All sent.
  2. Open the End day tab, count the cash you hold and type it in Cash counted.
  3. Press Close the day. This needs a connection.
The End day tab of Field Sales with the Send what is waiting button, the counted cash box and the Close the day button.

End day: send what is waiting, count the cash, close the day.

End day: send what is waiting, count the cash, close the day.

The office compares the counted cash with the expected cash and records the difference. If you are short, it posts a journal that debits the cash shortage account and credits Cash. If you are over, it debits Cash and credits the cash overage account. They are the same accounts the POS uses for shift differences. When the counts agree nothing is posted. After closing, clear the device to start a new day.

Short by AED 10Opening cash 200.00 + cash invoices 1,850.00 + cash collections 1,500.00 = expected 3,550.00. The salesperson counts 3,540.00, so the variance is −10.00. A journal debits the shortage account for 10.00 and credits Cash in Hand for 10.00. The settlement also records the credit sales of the day and the number of sales and refused documents.
ItemMeaning
Expected cashOpening cash plus net cash movement of the session's documents
Counted cashWhat the salesperson counted and typed
VarianceCounted minus expected; posted if it is not zero
Credit salesInvoice amounts not paid at the time of sale
Watch outClose the day only after the top bar shows everything is sent. If the day cannot close because documents are waiting, connect and press Send now first.
TipEven with a good signal, press Send now at the end of each customer visit. The more often you send, the less work is lost if a device is lost.

Try it in the demo

  1. In the demo, press Send now (if enabled) and read the top bar status.
  2. Open the End day tab, type a Cash counted figure and read the preview of expected cash and difference before confirming.
  3. Open Sales ▸ Field Sales Sessions and look for the refused documents list.
Open the live demo

Public demo company, sign in as admin / demoAdmin123. Data refreshes nightly.

Key takeaways
  • Send now posts documents in order, exactly once.
  • Refused documents keep their printed number and wait in the office as drafts.
  • Closing the day compares counted with expected cash and posts a difference.
  • Close only when everything has been sent.

Check yourself

4 questions on this lesson. Not timed, not the exam, and you can try again. Score 60% or more, and read the lesson, to complete it.

1. What is the most common reason a field document is refused?

2. Expected cash is 3,550.00 and the salesperson counts 3,540.00. What does the office post?

3. What does the office do if a document is sent twice?

4. When can Close the day be pressed?

Practice questions for this module · Printable study sheet