Working offline and setting up the till
You will be able to: Describe what the till does when the server is unreachable; Resolve refused sales in the offline queue; Find the settings screens that shape the till.
- Read not done yet
- Self-check: not taken not done yet
- Lesson complete not done yet
The sale path never blocks. If the server cannot be reached, or refuses a sale because of the state of the books, the till saves the sale on this PC with a temporary number such as POS-LOCAL-1, the receipt says OFFLINE, and Waiting to send goes up. Zeyto sends the queue by itself, oldest first, using the same reference each time so a replay can never post a sale twice.
What works offline and what does not
| Keeps working offline | Needs the server |
|---|---|
| Selling, taking payment, printing receipts | Refunds, voids and exchanges (the manager PIN is checked live) |
| Holding and recalling carts | Opening the cash drawer (F11) |
| Cash in/out within the manager limit (queued) | X report, and the Z report of the shift |
| Showing the Customer display | A paid out above the manager limit |
A sale refused for its content, such as not enough stock or a price you may not change, is not accepted: the screen says Rejected and why. A sale refused for good by the server stays visible. Open the offline queue from the Waiting to send badge. Each refused sale shows what it was and the server's own reason. Retry sends it again; Discard needs a reason and a manager's username and POS PIN, which the server verifies, so with the server down the sale stays queued.
Settings that shape the till
- Settings ▸ POS Behaviour: receipt auto-print and copies, drawer behaviour and printer, Quick-Cash notes (up to eight), cash rounding to 0.25, prompt for customer, Line Control and Cash Control.
- Settings ▸ POS Sale Extras: pick a salesman with commission, take tips, Serial / IMEI scanning (Required, Optional or Off), EAN-13 scale labels for weighed items, a cashier on each sale and rules for customers created at the till.
- Settings ▸ Printers: add the receipt printer (Receipt printer ESC/POS) with an 80 mm or 58 mm roll, choose USB or Windows printer or network address, and press Print test page.
- Settings ▸ Numbering: the POS receipt prefix.
- Settings ▸ Users & Permissions: the POS PIN, Max Discount % and whether the user can edit prices.
Settings screens take effect on a till only after it is reloaded or reopened. They change behaviour, never the amounts posted. POS has to be in the licence; without it the settings apply to nothing and the screen says so.
Try it in the demo
- Open Settings ▸ POS Behaviour and Settings ▸ POS Sale Extras in the demo and read each card.
- Open Settings ▸ Printers and read the printer types offered (look only).
- In the till, find the Waiting to send badge and click it to see the queue screen.
- Open Settings ▸ Users & Permissions, open a cashier and find POS PIN and Max Discount %.
Public demo company, sign in as admin / demoAdmin123. Data refreshes nightly.
- An offline sale gets a POS-LOCAL number and is sent later; the server never double-posts it.
- Refunds, voids, exchanges and the drawer need the server.
- Refused queued sales are retried or discarded with a manager's approval.
- POS Behaviour, Sale Extras, Printers and Numbering shape the till without changing posted amounts.
Check yourself
3 questions on this lesson. Not timed, not the exam, and you can try again. Score 60% or more, and read the lesson, to complete it.
1. An offline sale is saved with a temporary number. What does it look like?
2. Which of these still work when the server cannot be reached?
Select all that apply.