Module 11 · Specialist · 7 lessons · about 61 min
Point of Sale (POS)
Run the till: shifts, selling, payments, refunds, cash control, Day Close, audit and offline behaviour.
What you will be able to do
- Open a shift and sell, discount and take payment at the POS Terminal
- Handle holds, refunds, voids and exchanges with the right approvals
- Count the drawer, understand over and short, and close shifts and the day
- Explain how the till behaves offline and which settings control it
Lessons
- 1. The till, your PIN and your shift 8 min
- 2. Scanning, line maths, discounts and promotions 9 min
- 3. Taking payment, change and receipts 9 min
- 4. Hold, refunds, voids and exchanges 9 min
- 5. Cash control and closing a shift 9 min
- 6. Z reports, Day Close and POS Audit 8 min
- 7. Working offline and setting up the till 9 min