For procurement and IT
Procurement and IT review information
What a finance, procurement or IT team usually asks before approving a software vendor. Where we have no standard answer yet, this page says so.
- Entity
- Tax
- Data flow
- Support
Procurement information
Company details
- Legal entity: Emeron Infospace FZE, United Arab Emirates.
- Product: Zeyto, an ERP and business platform for the UAE.
- Company registration documents are available on request: write to sales@zeyto.app.
Tax
For tax registration details and the layout of tax invoices, write to sales@zeyto.app and we will answer in writing.
How data moves
Stays on your deployment. We do not collect it; the Privacy Policy lists what we do collect.
Your installation contacts the licensing service to activate and renew. A signed licence file comes back.
You enter it when you register or open a ticket. Passwords are kept only as salted hashes.
Your server dials out to the relay. Each request needs your portal sign-in and your Zeyto sign-in, and is passed through the relay to your server.
Only if you switch it on. The copy is encrypted on your server before it is sent.
You enter card details on Stripe’s page. Zeyto receives the payment result, not the card number.
Sub-processors
This is the list of third parties confirmed so far. To check the current list during your review, write to support@zeyto.app.
Security and certificates
What we hold and how it is protected is on the security page. We answer security questionnaires in writing from the statements on that page.
Zeyto does not hold an ISO, SOC or PCI certificate and has not published a penetration test. Nothing on this page claims one.
Data processing agreement
We do not offer a standard data processing agreement yet. If your process needs one, tell us at sales@zeyto.app.
Support and service levels
Write to us and we will reply. The response times on the support page are targets, not guarantees.
Service levels for larger deployments are agreed in writing with each customer. Zeyto does not publish a standard SLA.
E-invoicing and white label
Not yet. Zeyto handles UAE VAT today: tax invoices, credit notes and VAT reports. UAE e-invoicing runs through an Accredited Service Provider under Ministry of Finance rules. Zeyto's connection to a provider is not released, so we do not claim e-invoicing readiness. Our UAE e-invoicing page explains where things stand and links to the Ministry of Finance timetable.
White label, by arrangement, case by case. Tell us your market.
Related: Trust centre · Security · Privacy Policy · Terms of Service