Vendor terms
Vendor registration terms
Version 1.0. Plain on purpose: what we check, what USD 200 covers, and what we do with buyer details.
Checks come first
Approval before any payment.
USD 200, one-off
Covers 12 months. It does not buy position.
Buyer details are protected
Shared only after the buyer agrees and you accept.
These terms are between Emeron Infospace FZE, a company registered in the United Arab Emirates, trading as Zeyto ("Zeyto", "we") and the company that applies to register ("Vendor", "you"). They apply from the moment you submit an application.
1. Scope
1.1Zeyto operates a directory of software vendors at zeyto.app. You may apply to be listed. If approved and once you have paid the Registration Fee, we publish your profile as a Registered vendor.
1.2Registration does not make you a partner, agent or reseller of Zeyto. A partnership exists only when you sign the Vendor Partner Agreement and we confirm the level in writing or in your dashboard.
1.3These terms do not oblige us to approve an application, to publish a profile, or to send you any buyer enquiry.
2. Eligibility
2.1You must be a legal entity (not an individual) with a registered business in a country we accept, your own website on a domain you control, and a software product you own or hold the rights to distribute.
2.2You must not be, or be owned or controlled by, a person or entity on a sanctions list of the United Nations, the United Arab Emirates, the United States, the European Union or the United Kingdom, and you must not be established in a comprehensively sanctioned country or territory. We may decline applicants from other countries where payments or compliance risk is too high.
2.3You must not offer software in an excluded category: gambling, adult content, cryptocurrency exchanges or mixers, spyware or stalkerware, tools designed to break security or licences, cracked or pirated software, multi-level or pyramid schemes, or anything unlawful in the UAE or in your country.
3. Application and checks
3.1Applying is free. You agree that all information and documents you give are true, complete and current, and that you will tell us within 14 days of any change.
3.2You authorise us to check your information with public registers, sanctions lists, your website and the people you name as references, and to screen the company, its directors and its owners.
3.3We decide at our discretion and may decline for any reason connected with risk, quality or fit. We give a reason code. We are not liable for the cost of preparing an application.
4. Registration Fee, validity and renewal
4.1If we approve you to register, we send an invitation to pay the Registration Fee of 200 USD (the "Registration Fee"). The invitation is valid for 30 days.
4.2The Registration Fee covers 12 months from the payment date, a profile, up to 3 product pages, up to 5 case studies, directory placement, access to the dashboard, and one review of your Verified Partner document pack.
4.3It does not buy a badge, a position in any list, a result of any review, or any number of leads. Badges are given only when the checks behind them are passed.
4.4We may charge a renewal fee of 100 USD for each further 12 months. We remind you 30 days and 7 days before expiry. If you do not renew, we hide your profile 30 days after expiry and keep your data for the period in clause 14.
4.5Fees are in US dollars and are paid by card through our payment provider or by bank transfer. You bear your own bank and conversion charges. If a law requires you to withhold tax, you will pay an additional amount so that we receive the full fee, unless you give us a valid exemption certificate. We send a payment receipt for every payment.
4.6We may change fees for future terms with 60 days' notice. Fees you have paid for the current term do not change.
5. Refunds
5.1If you have paid and your profile is not yet live, you may ask for a full refund within 14 days of payment.
5.2If we have not published your profile within 10 business days of payment, we refund the fee in full.
5.3If we remove you within 90 days of payment for a reason that is not your breach of these terms, we refund the fee for the unused months.
5.4Otherwise fees are not refundable, including where you change your mind after 14 days or we remove you for breach, fraud or circumvention.
5.5Refunds go to the original payment method. Payment processor fees may not be recoverable and we may deduct them only where you asked for a refund after the profile went live and the clause above does not apply.
6. Your content and the licence you give us
6.1You keep ownership of your content: names, logos, text, screenshots, videos, case studies and documents ("Vendor Content").
6.2You give Zeyto a worldwide, non-exclusive, royalty-free licence to host, copy, resize, display, translate for accessibility and reproduce the Vendor Content on zeyto.app, in search and in emails and social posts that promote your listing, for as long as you are listed and for 90 days after so that caches and archives can clear.
6.3You confirm that you have all rights and permissions to give this licence, including written permission from every client named in a case study. You will keep that permission on file and show it on request.
6.4We may edit content for length, spelling and format, and remove content that breaks these terms. We will not change the meaning of a claim without asking you.
7. Accuracy and conduct
7.1You promise that everything you publish about your company, products, prices, customers, certifications, awards and features is true and can be proven. You must not use fake reviews, invented customer names, or claims you cannot support.
7.2You must label capabilities that are not generally available (beta, roadmap) as such. You must not claim approval by any government body, or by Zeyto, beyond the exact badge wording we publish.
7.3You must not use the listing for spam, link schemes, scraping of Zeyto, or contact with buyers outside what the buyer asked for.
7.4You must keep your profile and contact details current and answer buyer enquiries professionally.
8. Leads and buyer data
8.1We do not promise any number, quality or value of leads, and we may stop sending leads at any time.
8.2Where we pass you a buyer enquiry, the buyer has agreed to share it with you. You may use it only to respond to that enquiry and to follow up on it, you must honour any opt-out, and you must not add the buyer to marketing lists without a lawful basis of your own.
8.3Further terms on lead protection and referral fees apply only under the Vendor Partner Agreement. Until you sign it, no referral fee is due, but clause 8.2 and clause 12 still apply.
9. Badges and public wording
9.1Zeyto may attach the badge that matches the checks you have passed. The badge wording is ours. You may display a badge only in the form we supply and only while it is valid.
9.2We may remove a badge or a listing at any time if a check fails, if a complaint is justified or if our records show a false claim. We publish the date and a short public reason for a revoked Verified Partner badge.
10. Suspension and termination
10.1We may suspend or remove a listing immediately for breach, suspected fraud, a sanctions match, repeated complaints, or a risk to buyers.
10.2You may close your account at any time. Closing does not entitle you to a refund except under clause 5.
10.3Clauses on fees due, content licence tail, confidentiality, liability, data protection and governing law survive termination.
11. Confidentiality
11.1Each side keeps confidential the non-public information of the other that is marked or obviously confidential, including buyer details we pass to you, and uses it only for the purpose given. This does not apply to information that is public, already known, independently developed or required by law to be disclosed.
12. Data protection
12.1Each side acts as an independent controller of the personal data it receives. Zeyto is the controller of directory, application and outreach data. After you accept a lead, you are the controller of that buyer's data.
12.2You will process buyer data lawfully, keep it secure, use it only for the enquiry, delete it when no longer needed, tell us of a breach affecting it within 72 hours, and respond to requests from buyers.
12.3Our privacy notice at zeyto.app/privacy explains how we process your data. You confirm that the personal data of staff and customers you give us (names, work emails, case study contacts) is given with their knowledge.
13. Disclaimer and liability
13.1The directory is provided "as is". Zeyto has not tested a Registered vendor's product unless the profile says so, and gives no warranty about any vendor, product or buyer.
13.2We are not a party to any contract between you and a buyer.
13.3To the extent allowed by law, Zeyto is not liable for indirect, special or consequential loss, loss of profit, revenue, goodwill or data. Our total liability for any claim relating to these terms is limited to the fees you paid in the 12 months before the claim.
13.4Nothing excludes liability that cannot be excluded by law, including for fraud.
14. Retention
14.1We delete the personal data in rejected applications 90 days after the decision, and application documents 30 days after a decision. We keep only a minimal refusal record (the website domain, the registration number, the reason code and the date) so that a refusal that still applies can be recognised. We keep Verified Partner packs while you are listed and for 12 months after, and billing and tax records for the period the law requires.
15. General
15.1You may not assign these terms without our consent. We may assign them to an affiliate or a successor.
15.2Notices go to the email addresses in your account and to partners@zeyto.app.
15.3We may update these terms with 30 days' notice for fee, scope and liability changes and with immediate effect for legal or security changes. Continued use after notice is acceptance. The version you accepted is stored with a timestamp and IP address.
15.4These terms and any dispute arising from them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have non-exclusive jurisdiction.
15.5English is the governing language. Electronic acceptance and electronic records are valid.
Preferred partners and Zeyto selling
Where a vendor agreed to it, Zeyto may sell that vendor's software licences, subscriptions and services to a customer as reseller. That sale is covered by the Reseller Customer Terms the customer accepts with the quote, not by these terms. The vendor provides the product and support under its own licence terms.
Questions about these terms: partners@zeyto.app.