Module 13 · Specialist · 8 min read

Sharing by WhatsApp and e-mail, and export settings

You will be able to: Send a document by WhatsApp or e-mail; Configure e-mail sending and the Share Queue; Control the look of exported CSV, Excel and PDF files.

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Printing and exporting work offline. Sending a document to someone else needs the internet: WhatsApp and e-mail wait if it is down.

Sending a document

  • WhatsApp PDF: on a submitted document choose More ▾ ▸ WhatsApp PDF. The customer or supplier needs a phone number on the record. Zeyto saves a PDF on the Zeyto computer and opens WhatsApp with a message for that number. WhatsApp does not attach the file, so you attach it yourself.
  • Print page ▸ Share: WhatsApp, e-mail, or the share list of your device when it has one.
  • Email PDF: on reports. It hands the PDF to your mail app or downloads it. The same button exists on the Party Statement report as WhatsApp PDF.

The PDF is made from the default template of that document type. If there is none, Zeyto sends a plain version with the main figures.

Settings ▸ Sharing

Sharing sends the Daily Business Summary, a one-page PDF with the day's POS sales, VAT and cash count. When a manager runs Day Close, Zeyto adds a message to the Share Queue for each e-mail address and WhatsApp number you list. Nothing leaves on its own.

The Sharing settings screen with the WhatsApp and e-mail options for sending documents.

Settings, Sharing: WhatsApp and e-mail for documents.

Settings, Sharing: WhatsApp and e-mail for documents.
The Export and Print settings screen.

Settings, Export & Print.

Settings, Export & Print.
  1. Tick Enabled under Daily Business Summary and type the Email Recipients and WhatsApp Recipients (with country codes). Separate with commas or semicolons.
  2. Under SMTP tick SMTP Enabled and enter the Host, Port (starts at 587), From Email, Username and Password. Keep SSL ticked unless the provider says otherwise.
  3. Run Day Close on the POS. Open Sharing and use the Share Queue: press Send on an e-mail row, or Open then Done on a WhatsApp row.
Share Queue fieldValues
StatusQUEUED, SENT, FAILED or CANCELLED
ChannelEMAIL, WA DESKTOP (you send it by hand) or WA API
EventDBS_DAILY is the Daily Business Summary; DOC_WHATSAPP is a WhatsApp PDF started from a document
ErrorWhy a message failed, such as SMTP not enabled or the mail server refused it

The mail password is kept on this computer only, protected by Windows, and never shown again. A failed message stays in the list until you fix the cause and press Send again.

Watch outThe Business API queue is for a WhatsApp Business gateway that this version does not have, so Try always fails there. Leave WhatsApp Mode on Desktop assist.

Settings ▸ Export & Print

Every Export menu in Zeyto reads these settings. They decide how an exported sheet looks and never change a figure. Invoices, vouchers and labels printed with their own Print button are laid out by their templates, not by this screen.

  • Header lines: Company logo, Company name, TRN, Address, Report title, Filters line and Generated at, plus a Custom header text of up to 200 characters.
  • Footer: Page numbers, Printed by, Timestamp and Custom footer text.
  • Page: A4, Letter or Legal, Portrait or Landscape, and four margins from 0 to 50 mm (starting values 12, 10, 12 and 10).
  • Excel: header block, frozen header row, auto-filter and Sheet name pattern (at most 31 characters).
  • CSV: Delimiter (comma, semicolon, tab or pipe) and the UTF-8 byte-order mark.
Arabic names in ExcelA CSV exported without the byte-order mark shows Arabic columns as garbled text in Excel. Keeping Write a BOM ticked fixes it. But Import CSV/XLSX in Zeyto reads comma files only, so a CSV made with a semicolon delimiter cannot be imported back.
TipA CSV always writes dates as yyyy-mm-dd and numbers without thousands separators, so other programs read them as real dates and numbers.

Try it in the demo

  1. Open a submitted document in the demo and look at More ▾ for WhatsApp PDF and Print Labels where available.
  2. Open Settings ▸ Sharing and read the Daily Business Summary, SMTP and Share Queue sections.
  3. Open Settings ▸ Export & Print and watch the Live preview change as you tick the header lines (do not save on shared demo data).
Open the live demo

Public demo company, sign in as admin / demoAdmin123. Data refreshes nightly.

Key takeaways
  • Printing and exporting work offline; WhatsApp and e-mail need the internet.
  • WhatsApp PDF opens WhatsApp but you attach the file yourself.
  • Sharing queues the Daily Business Summary when Day Close runs; nothing is sent without a click.
  • Export & Print controls headers, footers, paper, Excel and CSV format, never the figures.

Check yourself

5 questions on this lesson. Not timed, not the exam, and you can try again. Score 60% or more, and read the lesson, to complete it.

1. What do you do after WhatsApp opens from WhatsApp PDF?

2. What is the effect of running Day Close with Daily Business Summary enabled?

3. Why keep the UTF-8 byte-order mark ticked for CSV exports?

4. Which delimiter can Import CSV/XLSX read when the file is a CSV?

5. What is the starting SMTP port in Sharing?

Practice questions for this module · Printable study sheet