Answered 0 of 28. Practice questions are not the exam.
1. How is the Reports hub organised?
2. Which items appear in Job profitability (Job Analysis)?
Select all that apply.
3. A job billed 1,200.00. Parts cost 420.00, outside work 60.00 and labour cost 240.00. What is the margin?
4. A job billed 800.00 with total costs of 700.00. What is the margin percentage?
5. Why can a job's margin change after a supplier bill is entered later?
6. Profit should be judged mainly from invoiced jobs, because an open job may still collect cost.
7. Where do technician time figures come from?
8. A technician clocked 40 hours and the invoices carried 50 billed labour hours. What is his efficiency?
9. A technician looks slow on paper. What should the foreman check first?
10. A Technician role sees prices on his own jobs.
11. Which comparison between two technicians is fairest?
12. A customer says the pads were changed a month ago. Where does the advisor check first?
13. Which register shows who took a car and when?
14. Why is a duplicate car record harmful?
15. Customer mobile, e-mail and TRN are visible only to roles that hold the customers right.
16. Which analytics view helps find a quality problem?
17. Turnaround rises while the approval rate falls. What is the most likely bottleneck?
18. What is the daily digest for?
19. Garage analytics and the scorecard show money, so they need the garage price right.
20. What makes a scorecard useful?
21. The foreman asks for Admin only to see a customer's mobile number. What is the best answer?
22. Why should every person have a personal login?
23. Which are good security habits for a garage manager?
Select all that apply.
24. Which right is needed, on top of the price right, to see supplier costs?
25. A wrong invoice was posted last Tuesday. The manager wants to restore last week's backup to fix it. What is the problem?
26. Backups are on by default. What must the manager still do?
27. When should a manual backup be taken?
28. A backup stored only on the same computer as the database is enough protection against a disk failure.