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Garage fundamentals: the workshop flow and setup: study sheet

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Zeyto Academy · Foundation · Module 31

Garage fundamentals: the workshop flow and setup

Follow one car from check-in to gate pass, learn the roles, and set up the company, VAT, catalogue, technicians and users in Zeyto Garage Pro.

You will be able to

  • Name the nine steps of the Zeyto Garage Pro job flow and say which two are optional
  • Match each job state (Check-in, Non Approved, Approved, Approved Hold, WIP, Work Completed, Invoiced, Delivered, Cancelled) to the work it stands for
  • Explain why a job's state follows its documents and never the other way round
  • Say what each seeded role can and cannot see, and why technicians never see prices
  • Run the eight-step setup guide, including the 15-digit TRN and the Not VAT registered choice
  • Build a services and parts catalogue and link technicians to user logins

The workshop flow, end to end

  • One job card carries the whole story of a car, from check-in to gate pass.
  • Advance and Proforma are the only optional steps.
  • Approved needs a customer yes; Invoiced needs a posted invoice; the state follows the documents.
  • A dimmed button always comes with a plain sentence saying why.

Roles and who sees what

  • Six garage roles cover a small workshop: Admin, Service Advisor, Garage Cashier, Workshop Manager, Technician and Security Guard.
  • Technicians never see prices, and supplier costs need an extra cost right.
  • Customer contact details are hidden from roles without the customers right.
  • The server decides access; hiding a menu entry is not the protection.

The setup guide: company, VAT and labour rates

  • The Setup guide has eight skippable steps and takes about five minutes.
  • A TRN has exactly 15 digits; a VAT-registered company cannot post invoices without a real one.
  • Labour rate is the price per hour before VAT; standard labour cost is what an hour costs you.
  • Keep a backup copy somewhere other than the shop PC.

Building the services and parts catalogue

  • Services keep no stock; parts do, and are flagged for buying at the reorder level.
  • Consumables are shop supplies that never appear on customer documents.
  • Hourly unit, a standard time or a labour flag makes a line Labour in the detailed print.
  • The starter catalogue is idempotent: existing codes are skipped, never overwritten.

Technicians, users and logins

  • A user is a login; a technician is a person whose hours are tracked; the employee card joins them.
  • Cost per hour is an estimate of labour cost, never a posted entry.
  • My work needs the login linked to a technician.
  • Only a manager can clock another person in or out.

Workshop rules you choose

  • Payment before hand-over is off by default; Lock after Work Completed is on; warranty days default to 30.
  • A sale beyond stock is allowed by default and is a choice, not a fixed rule.
  • Menu & modules hides what a garage does not use without deleting anything.
  • Daily work does not need internet.

The workshop flow, end to end: key table

State shownWhat it meansMoves on when
Check-inThe car is received and the estimate is being builtThe customer approves work
Non ApprovedAn estimate is out and the customer has not said yesThe customer approves work
ApprovedThe customer approved at least one lineSomeone presses Start work
Approved HoldPaused with a reason, for example waiting for partsSomeone presses Resume work
WIPWork in progress on the floorSomeone presses Work finished
Work CompletedThe work is done; the job lock appliesThe invoice is posted
InvoicedA live tax invoice existsThe car is released
DeliveredThe car has left on a gate passNothing: the job is closed
CancelledThe job was cancelled with a reasonNothing: the job is closed

Roles and who sees what: key table

RoleTypical personWhat the role is for
AdminOwner or managerEverything, including settings and overrides
Service AdvisorFront deskCheck-in, estimates, approvals, invoices and receipts of the job
Garage CashierCounterTakes money, makes and prints the job invoice, closes the day
Workshop ManagerForemanEverything a technician does plus managing the workshop, holds, quality checks, issuing and buying parts for jobs
TechnicianMechanic on the floorSees jobs and cars, clocks work, fills checklists, prints the job sheet
Security GuardGateChecks a gate pass by number or plate and nothing else

Building the services and parts catalogue: key table

FieldWhy it matters
Name, Code, UnitLeave the code empty and the next number is used
Selling pricePer hour for a service; per unit for a part
Cost priceParts only; drives margin reports
TaxThe VAT code, normally the 5% standard rate
Standard time (hours)A job line starts with these hours; you can still change them
Fits vehiclesEmpty means all cars; otherwise the job lists parts that fit its car first
Next service after (km or months)Feeds the Reminders list
Warranty (months, days, km)Prints on the invoice
Scan or visit zeyto.app/academy/learn/g01-garage-fundamentals for the full lessons, self-checks and practice quiz.1 more table in the lessons.Online learning material from Emeron Infospace FZE. Not a professional qualification.