Module 2 · Core · 8 lessons · about 70 min

The sales cycle

Follow a sale from customer to quotation, order, delivery, tax invoice, receipt and return, and read statements and ageing, with VAT and stock effects.

What you will be able to do

  • Set up a customer with TRN, credit limit and credit days
  • Create a quotation, a sales order and a delivery note and explain what each posts
  • Make a tax invoice for a cash or credit sale with 5% VAT and write its ledger entries
  • Record receipts, allocate them to invoices and handle advances and post-dated cheques
  • Issue a sales return as a tax credit note and calculate its total
  • Read a customer statement and the receivables ageing
  • Apply line, document and settlement discounts and explain their VAT effect

Lessons

  1. 1. Customers: the master record 8 min
  2. 2. Quotations and sales orders 8 min
  3. 3. Delivery notes and stock 8 min
  4. 4. The tax invoice: booking the sale 10 min
  5. 5. Receipts: collecting what customers owe 8 min
  6. 6. Sales returns and credit notes 9 min
  7. 7. Customer statements and receivables ageing 10 min
  8. 8. Discounts in the sales cycle 9 min

Practice quiz (32 questions)Printable study sheet